Confidential advisory line available 24/7 • No cost • No obligation
Speak with a trained advisor immediately. All calls are completely confidential.
Support is available every single day of the year
Connecting individuals with treatment facilities nationwide
While based in Toledo, OH, this advisory line connects individuals with accredited treatment facilities across all 50 states.
No physical office location available. All services provided remotely via telephone.
Information about the contact process
Upon calling, you'll speak directly with a trained advisor who will listen to your situation, answer questions, and provide guidance about appropriate treatment options. The conversation is completely confidential and there is no obligation.
Yes, the advisory line is staffed 24 hours a day, 7 days a week, 365 days a year. This includes nights, weekends, and all holidays. Advisors are always available to take calls.
Call length varies based on individual needs. Some calls are brief informational inquiries, while others involve detailed discussions. There is no time limit - advisors take as long as needed to provide proper support.
Yes, all calls and information shared are completely confidential. Strict privacy standards are maintained, and personal information is never shared without explicit consent.
Absolutely. Many calls come from concerned family members and friends seeking help for loved ones. Advisors can provide guidance on how to approach the situation and what treatment options might be appropriate.
No, there is no cost for calling the advisory line. Consultations are provided at no charge with no obligation to pursue treatment.
If you or someone else is in immediate danger or experiencing a medical emergency, please call 911 immediately or go to the nearest emergency room.